Term and Conditions

Welcome to Excali Bow Gear Shop! These Terms and Conditions govern your use of our website (excalibowgear.com) and all purchases made through it. By accessing our site or placing an order, you agree to these terms. Please read them carefully.

1. Our Archery Community

Excali Bow Gear Shop specializes in premium archery equipment for dedicated bowhunters and target archers. Our products are designed for:

• Competitive barebow and compound archers
• Bowfishing enthusiasts
• Crossbow hunters
• DIY bowstring makers and customizers

2. User Responsibilities

2.1 Account Accuracy

When creating an account or placing an order, you agree to provide accurate, current, and complete information.

2.2 Legal Compliance

You are responsible for:

• Complying with all local laws regarding archery equipment ownership and use
• Using our products safely and as intended
• Ensuring you meet minimum age requirements for purchasing archery equipment in your jurisdiction

2.3 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to reverse engineer or copy our custom string designs
• Resell our products as your own creations
• Use automated systems to scrape content or place orders

3. Products & Services

3.1 Product Descriptions

We take pride in accurate product descriptions for our:

• Custom bowstrings and cables
• Bowfishing accessories
• Crossbow components
• String-making materials

While we strive for precision, minor variations in color or texture may occur in handmade items.

3.2 Custom Products

Custom-made items (including bowstrings, cables, and personalized products):

• Are made to your specifications
• Cannot be returned unless defective
• May have longer production times (we’ll notify you if exceeding 2 business days)

3.3 Product Safety

Archery equipment can be dangerous if misused. By purchasing our products, you acknowledge:

• Proper installation and maintenance are your responsibility
• We are not liable for injuries resulting from improper use
• Some products may require professional installation

4. Orders & Payments

4.1 Order Process

Order confirmation does not constitute acceptance. We reserve the right to:

• Verify payment before processing
• Cancel orders for suspected fraud
• Limit quantities per customer

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in USD. International customers may incur bank fees.

4.3 Shipping

5. Returns & Refunds

5.1 Return Policy

We offer a 15-day return window from delivery date for most items. Exceptions include:

• Custom-made bowstrings & cables
• Personalized items
• Bowfishing gaffs (hygiene reasons)
• Opened bow string wax

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with order details
2. Receive Return Authorization (RMA)
3. Ship items to: Excali Bow Gear Shop – Returns, 245 Viking Drive, Miami, US 46959

Original shipping costs are non-refundable.

5.3 Refund Timing

Approved refunds are processed within 5 business days after inspection:

• Credit cards: 3-10 business days to appear
• PayPal: Typically within 24 hours

6. Intellectual Property

All content on excalibowgear.com, including:

• Product designs
• String-making techniques
• Website content
• Logos

are property of Excali Bow Gear Shop and protected by copyright laws.

7. Liability Limitations

7.1 Product Use

We are not liable for:

• Injuries from improper equipment use
• Damage from incorrect installation
• Modifications made to our products

7.2 Website Availability

We strive for 24/7 access but are not liable for:

• Temporary outages
• Technical issues beyond our control
• Third-party service interruptions

8. Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance.

9. Governing Law

These terms are governed by Florida law. Any disputes will be resolved in Miami-Dade County courts.

10. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Excali Bow Gear Shop, 245 Viking Drive, Miami, US 46959